CUSTOMER'S TESTIMONIAL

jkelly4u
8/29/2009 9:41:27 AM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Franklin, Hector Espinosa, TJ Clark, Brian Knight

My Review of Jeremy Franklin Suzuki of Kansas City:
My overall experience with Jeremy Franklin Suzuki was outstanding. I know I got a good deal and am pleased with my Suzuki Grand Vitara. And I tell everyone that asks about my car to go to Jeremy Franklin Suzuki. I will buy my next car there as well.

 
marshalldavis
8/24/2009 8:05:30 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse,Dion.Joseph.Hector.Patrick.Chris.Margret,Jeremy

My Review of Jeremy Franklin Suzuki of Kansas City:
I would strongly recommend this dealership to anyone looking for a new or used vehicle.I have purchased two cars in the last four years.I have recommended this dealership to family and friends.The outstanding approach of the salesmen and the management staff lead to the purchase of both new and used cars.The reason for visit only allowed one answer.The correct entry for my response would be all of the above; Sales (new and used) and service. Patrick, the Sales Manager, has been more than accommodating for all services rendered.

Respectfully submitted,

Marshall Davis

p.s.

I previously submitted a review. However, I marked N/A for customer service when I meant to mark 5 (Great). Therefore, I am resubmitting this review.

 
brnshuga21
10/14/2009 10:57:14 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin and TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
My husband Eron and I had been searching for a great value vehicle for 5 months and never quite found what we were looking for until we stopped in at Jeremy Franklin Suzuki to browse their inventory. We were instantly blown away by their awesome customer service. They really worked hard to get us the deal we've been searching for on a quality used vehicle. Our salesperson Jesse Hardin was very polite and made us feel comfortable in our shopping experience. And in doing so earned our trust and our business. I would recommend anyone looking for a new or used vehicle to stop by Jeremy Franklins because you will be absolutley blown away. Thank you to the entire team at Jeremy Franklin Suzuki you guys ROCK!!!
remmy30
8/18/2009 3:54:14 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Williams

My Review of Jeremy Franklin Suzuki of Kansas City:
I really appreciate the cooperation of this dealership and its management and how they took care a difficult situation concerning getting the car that i needed, along with the appropriate price. I have already recommended this dealership to someone! The management did a great job working with me, and i really do appreciate that.
 
dambrose
7/28/2009 11:42:42 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark, Jesse Hardin, Chris Frye, Hector Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
Mr. Franklin,



I wanted to email you and let you know my car buying experience with your dealership was a wonderful experience. I purchased two cars and feel very confident your team gave me quality service, respect and a fair deal on the vehicles purchased. Hector and Jesse's prior military experience and exemplary professionalism was extremely impressive. TJ and Chris Frye were also very courteous and consummate professionals. Your team and dealership is a class act. I have already been telling all my friends about Jeremy Franklin Suzuki. I look forward to the continued relationship with your dealership and team!



Have a wonderful sales year! I'm sure with the quality of your sales group and support team your dealership will continue to prosper even in the face of our current economic hardships.


Sincerely,

Dan Ambrose


 
srjones
7/17/2009 9:41:01 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
I am a recent college graduate and my credit is not all that great but TJ and his staff worked had to get me approved for a car. I had been other places and all wanted a co-signer but Jeremy Franklins did not require one or a big down payment! I am so happy with my new car and the service I received while purchasing my new vehicle!
 

Date: Saturday, June 20, 2009, 4:11 PM
Dan Ambrose
 

Mr. Franklin,
 
I wanted to email you and let you know my car buying experience with your dealership was a wonderful experience. I purchased two cars and feel very confident your team gave me quality service, respect and a fair deal on the vehicles purchased. Hector and Jesse's prior military experience and exemplary professionalism was extremely impressive. TJ and Chris Frye were also very courteous and consummate professionals. Your team and dealership is a class act. I have already been telling all my friends about Jeremy Franklin Suzuki. I look foward to the continued relationship with your dealership and team!
 
Have a wonderful sales year! I'm sure with the quality of your sales group and support team your dealership will continue to prosper even in the face of our current economic hardships.
 
 
Sincerely,
 
Dan Ambrose
716 400 2869
AirForceOne
5/27/2008 8:40:43 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
 
Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Jeremy Franklin Suzuki of Kansas City:
I went to Jeremy Franklin Suzuki to trade in a car and see about getting a new one. I went to visit T.J. Clark and his assistant Jesse, who helped me to find a car in my budget. I communicated what I wanted to pay and what I wanted to pay down. T.J. showed me what I wanted to see, but it seemed like I wasn't finding what I needed.

He suggested we look at a slightly more expensive car, just to see what is out there. Looking at the SX4, I found a lot of features I had wanted in a car. Aluminum engine block, small but capable engine that sips fuel, and a timing chain really sold me on the car, plus it is engineered to last– important for me since I drive the wheels off my cars.

Everyone on the lot when I entered from looking at cars was very friendly in a genuine way, not a "I'm being nice to sell you stuff" way. All the sales people were still warm and helpful even when it became clear I was shopping with TJ, meaning they wouldn't get my money.

I was concerned about the higher price, but T.J. sat down with me and crunched the numbers on how we could do it. Folks, there's no "magic bullet" or "special deal" to this part of the businesss–they need to check your credit. If you have good credit, you're gonna get good financing. If you don't, it's going to cost more, and that's all about the bank. Reading and comparing the experiences I've read here, I'm afraid some of these stories might be due to some bad credit history in others, and that can't be helped when it comes to loaning money in these tough economic times.

That said, my wife and I have excellent credit, and got a super deal for what paid – best yet, we got a 2008 car with low mileage, that someone else paid the depreciation on. :) When our sales people went to the back, it was to check our credit, not to "wheel and deal". The only "deal" to be made was on the extended warranty and gap coverage, which I negotiated on and was offered at a price I couldn't refuse.

All in all, I came in to buy a used car at a certain price. The sales staff convinced me to buy a more expensive car, but at a competitive price. They could have just sold me the lower priced car, and it would be fine, but what elevated this experience was a salesman who saw beyond my fixation with X dollars a month, and found out what I really NEEDED. This is a car that will last me for a long time to come, and be a pleasure to drive.

Lastly, if this review sounds warm and glowing, it's because I was once a salesman myself, albeit in computers and small electronics. From time to time there's a customer who comes along who is obsessed by price to the exclusion of satisfying the needs they really have. I was one of these, but an experienced salesperson (T.J.) was able to help me see what I needed, not just what would work.
 

 

My name is June Mender and I have purchased several Suzuki's from Jeremy Franklin Suzuki.  I am very satisfied with thie customer service, Managers, Staff, and my Sales Rep TJ Clark . I have and will continue to refer my family and friends. At Jeremy Franklin Suzuki They can meet or beat any deal in town with their value pricing.

 

Sales Rep. Joshua Espinosa:
Customer: Nathaniel Rogers

On 9-13-08 my wife and I went to your 87th Street Dealership in K.C Mo.  It was raining and Joshua Espinosa came to the car with an umberella and showed us inside.  We talked to Joshua about a car, and he showed us a few and we picked the 2008 SX4 Red in color, just what we wanted. He made the experience quick and easy! We will refer our family and friends Jeremy Franklin Suzuki!

 

 

 

On Saturday, January 10th, 2009 I came to Jeremy Franklin Suzuki knowing that I had some financial problems that were going to be difficult to overcome. I wanted to get into a newer car, so that I could have reliable transportation to do my daily activities. Deon Willis greeted me with a positive attitude willing to work with me in anyway he could. Deon discussed with me about different options that could be available to me. Not only did I buy myself a newer automobile, my mother also purchased herself a newer car the same day. I bought a black 08 Suzuki SX4 for basically the same payment as my old car. On Monday the 12th of January 2009 I called Deon and stated some concerns I had with my new car. He responded quickly to my concerns and addressed them in a professional manner. Ensuring that everything I wanted would be taken care to my satisfaction. Furthermore my young daughter and nephew who were with me on Saturday were comfortable as possible by having activities available so that they were entertained while I finalized my paperwork. My experience with this dealership has been great. I and my family have bought 6 cars from Jeremy Franklin Suzuki over the past four years. Also I have recommended several friends to Deon and will continue to in the future.
 
 
Kimberly Wells
Satisfied Customer
Leroy Turner
Jeremy Franklin Suzuki is like a second home! After buyig my FIFTH car from I know that i getr the best deal in town, HANDS DOWN! Many of my close family relatives have purchased cars from them. You cant go wrong at Jeremy Franklin Suzuk of Kansas City!!
Sales Rep:  Herman
Customer:   Bobby Brown

Thanks for the great experience!!
HEN HOUSE WINNER:  BRAND NEW 2008 SUZUKI SX4 CROSSOVER
Congratulation to  Karla Breitling
Suzuki District Sales Manager:  Forrest Waldy

I have bought several Suzuki's from Jeremy Franklin Suzuki and enjoy each of the experiences. I would have to say the reason for that is because TJ Clark was complete in his delivery every time. I will tell other people to visit TJ and purchase a car from him.

Carolyn Thomas
George Butler  
 

Fann
5/27/2008 6:1


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
 
Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Jeremy Franklin Suzuki of Kansas City:
Not long ago I bought two vehicles from Jeremy Franklin Suzuki in Kansas City. A "like-new" Ford cargo van and a brand new Suzuki XL7.

Both vehicles were in great shape and are still running great.

They told me the prices, did not mess around, did not waste my time and sold me both vehicles at a very good price. I did alot of research before the purchase and JF Suzuki's price was the best around.

Everyone was great, the Salespeople, the Service folks , and the guy's at the front desk (Joe E. and Hector E.)....great guys!
Jeremy Franklin himself even to the time to come over to talk to me about my needs and took a personal interest in making sure I was taken care of.
They were professional, respectful and gave me a great deal!!

I am very happy with my vehicles....and the deal I got.

I would HIGHLY recommend Jeremy Franklin Suzuki!!!
 
Cody Reddell
7/1/2009 10:22:26 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)
 
I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
Well, this was my first ever car purchase on my own. Jeremy Franklin Dealership made it fun and a great experience. I will most definately refer all my friends to shop them first. Eveyone was polite, courteous, and very down to earth. Overall presentation, from the quality of salesmanship, to the delivery of my car, I rate Jeremy Frankin 5 Stars!
Thank you.
tkdwow27
7/13/2009 12:58:24 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
TJ and his crew were very helpful and friendly. They got me the best deal in town, I would recommend that you stop by because all you're doing is missing out. They bend over backwards to make sure i was happy. They didn't just stop their, even after I got my car with them, they have helped me out from helping me find insurance to changing a car light for me.

 
jsimms8998
7/7/2009 8:11:25 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Franklin

My Review of Jeremy Franklin Suzuki of Kansas City:
I bought a 2007 Ford Fusion and the entire process was the greatest I've ever had. I've bought several cars in my life and have never been treated this good. I will buy my cars only from Jeremy Franklin Suzuki. The price was the best around. This was a fantastic deal.
 
Markay Flinn
7/6/2009 10:12:34 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
I had the buying experience of a lifetime. TJ Clark helped me get into the car I wanted at a fantastic price. He was friendly and I felt immediately at ease. He introduced me to the finance staff and I feel they really worked hard as a team to get me into the payment I could afford on my limited budget. I have never been treated so well when purchasing anything in my entire life. Imagine my suprise when it happened at a Car Dealership. I was given the Royal treatment and felt like a Queen. The staff is knowledgable and helpful with all the questions I had. It was great to go in knowing what I wanted and having the entire staff help me get it. TJ Clark really did his best and I cant say enough nice things about him. It is really refreshing in this time of economic hardship to be treated with the same respect regardless of what kind of money you might have to spend. I was asked what I was interested in first. Not how much do you want to spend? I visited alot of other Dealerships ( I live a stones throw from the Miracle Mile of Noland Road) and that was the first question out of all the other sales peoples mouth. And then the disinterest started. Well TJ Clark is a breath of fresh air and I WILL be recommending him and the Dealership to every person I know and sharing what a FANTASTIC experience I had at Jeremy Franklin Suzuki of Kansas City. Absolutely no hassles and I drove away in the car I wanted. BEEP! BEEP! Another satisfied customer.
 
gaylahay
7/1/2009 10:22:26 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
Well, this was my first ever car purchase on my own. Jeremy Franklin Dealership made it fun and a great experience. I will most definately refer all my friends to shop them first. Eveyone was polite, courteous, and very down to earth. Overall presentation, from the quality of salesmanship, to the delivery of my car, I rate Jeremy Frankin 5 Stars!
Thank you.
 
lturner
6/30/2009 11:32:24 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Hector, Joseph, Joshua, TJ

My Review of Jeremy Franklin Suzuki of Kansas City:
We have purchased 3 cars from Jeremy Franklin Suzuki. We have used their service department on several occasions as well and have found every time we have been there everyone has gone above and beyond to make sure we were completely satisfied. We have also referred family and friends which have purchased from them as well. Anytime you walk in that store there is always someone there ready to help you no matter what your there for. I would like to take this opportunity to tell Jeremy and Hector that you have a place of business you should be proud of, other places should take a lesson from you guys, nice job. If you want a car buying experience where you can walk away feeling good about your purchase I would recommend Jeremy Franklin Suzuki.
 
marsha austin
6/29/2009 11:03:57 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Hector, Joseph, Jesse, Chris and TJ

My Review of Jeremy Franklin Suzuki of Kansas City:
06/26/09 Marsha Austin-Kansas City, MO
I would like to say that the sales men at Jeremy Franklin Suzuki are people who would go over and beyond the call of duty to help there customers. They take exceptional pride in their work and attire. I have never seen good-looking men at a dealership who dress so professionally. I would also like to say that I have purchased two vehicles from Jeremey Franklin the first one was a 2005 Dodge Durango that I had for 3 years and unfortunately had to give back because of financial circumstances and the other vehicle I purchase was a 2007 Chrysler PT Cruiser that I fell in love with and without the help of Joseph and Hector doing their magic I wouldn't have the car today. I can really say Hector and Joseph know their jobs and help their customers when it comes to unusal circumstances. If I had any questions or concerns about my vehicles; Hector, Joseph and Jesse doesn't hesistate to offer their help. I would recommend anyone to go by Jeremy Franklin Suzuki and check them out and see how qualified, efficent, professional, caring people who shows what Jeremy Franklin Suzuki is all about. I would like to especially thank Jesse, Joseph and Hector for all their hard work their kindness they show to their customers. Also I would like to thank Chris and TJ for their help, professionalism, kindness and support for making Jeremy Franklin Suzuki the "number one" place to purchase a car and to get good quality customer service. Thanks again, Hector, Joseph, Jesse, Chris and TJ.

Sincerely,
Marsha Austin
 
George Austin
6/26/2009 7:19:05 PM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jessie Hardin

My Review of Jeremy Franklin Suzuki of Kansas City:
For start was the car it was what I wanted for three years. The color and model I seen in 2006 my new car is a 08. The customer service was top rated Hector, Joseph and Jessie our Dealer went well beyond to put me in my dream car. The work quality I beleave is the best in this city. Friendliness overall is great you just got to go and see it and fill it for yourself. Now my experience was that these people here want to sale vehicle to the customers and will go to the extremes to make it a happy experience for you and, they did for me and they will for you too. Price was not what I thought it mite be it was far less then what I hope it cound be, overall I like to thank Jeremy franklin for a well trained staff a top rated Dealership. G. Austin
 
lovemyride
6/26/2009 5:53:29 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star


 

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa, Hector, Joesph, Chris, TJ

My Review of Jeremy Franklin Suzuki of Kansas City:
I purchased my Mercedes from Jeremy Franklin Suzuki. This was by far the best car buying experience I have ever gone through. The "VALUE PRICING" made the process quick and hassle free! The whole sales team and staff were very professional and educated. The "Love It or Leave it" policy is amazing and is something I have never experienced before! Unlike other dealerships these guys actually have continued to follow up with me to make sure I am still happy or if I have any questions for them! I have and will continue to refer family and friends to Jeremy Franklin Suzuki!
 
twiceblessed77
3/12/2009 9:14:16 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark, Hector Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
We found our Eclipse at this dealer on the internet. The price was so good we almost did not believe it. We were greeting when we got to the lot by TJ Clark. He answered our questions about the vehicle very knowledgeably, took us on a test drive, and entertainted our kids while we discussed our possible purchase. We decided to purchase the vehicle, the price on the internet was the exact price we paid, and the dealer was able to get us a better interest rate than we had already securred. They intoduced us to all the departments at the dealer, Their service and parts departments are unbeleivable and so friendly, in house detailing, what more can you ask for. My thanks to all, TJ, Hector, Anthony, everyone.

 
BarryKC
2/19/2009 7:28:10 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: T.J. Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
This is now the 3rd Suzuki I've bought from Jeremy Franklin (and the 2nd from TJ). I was at the dealership last week for another reason (not even to buy a car) but I was truly surprised at the pricing on his 2007 and 2008 XL7's. There was an IMMACULATE '07 XL7 Luxury on the showroom floor that actually was the exact one I wanted in '06, but it wasn't available then so I bought a different one. I thought about it over the weekend, went back in on Monday to talk about it and IT WAS GONE - SOLD ON SATURDAY - DAMMIT!!!

To make a long story short, they had one in an '08 with LOW miles and slightly better equipment, also at a great price, and I bought it. Plus, they gave me a better deal on my trade than I expected to receive. I know - it doesn't sound real, but it is... Talk about a buyer's market... I hate going thru what has been the "typical" process of buying cars, but all three times they've made it a piece of cake, which is why I come back. And I will again. Loyalty earned.
 
Goofyone
1/13/2009 8:58:03 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Deon Willis

My Review of Jeremy Franklin Suzuki of Kansas City:
When I entered Jeremy Franklin Suski on 10 Janurary 2009 I was looking to see what I could do to get into a better car that would dependable for my daily routine. I knew that my credit was not that good, but I thought that I would give it a try. Deon Willis was there to greet me at the door and asked me what I was wanting to do. When I explained my situation he went to work. I was giving about three different options that I could do that would get me into a different vechical. With the help of Deon I was able to get into a 2008 Suzuki SX4. Not only did Deon help me with my situation he was also there to help keep my daughter and nephew occupied with crayons and papers to color while I was signing the paperwork. I felt as though I was in a family oriented facility. On Monday 12 Janurary 2009 I called Deon and stated some of the things that the car needed attention to (no manual, stratches, and tire pressure) when I arrived at the dealership again Deon was there to greet me and ask me to show him what I was talking about. When I left that day I had the manual in hand, a schedule set up to take care of the sratches and the tire pressure checked on all four tires. That is what I call service.
bjoshua
6/6/2008 11:15:04 AM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: t j clark

My Review of Jeremy Franklin Suzuki of Kansas City:
It was a positive experience and the saleman had a way of making you feel good regardless of circumstances.

 
dmpopef
5/30/2008 3:40:20 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
TJ was very friendly. I felt comfortable in the dealership. I did not feel pressured at all. Everyone made buying a new vehicle a pleasant experience.
 
AirForceOne
5/27/2008 8:40:43 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: T.J. Clark and Jesse

My Review of Jeremy Franklin Suzuki of Kansas City:
I went to Jeremy Franklin Suzuki to trade in a car and see about getting a new one. I went to visit T.J. Clark and his assistant Jesse, who helped me to find a car in my budget. I communicated what I wanted to pay and what I wanted to pay down. T.J. showed me what I wanted to see, but it seemed like I wasn't finding what I needed.

He suggested we look at a slightly more expensive car, just to see what is out there. Looking at the SX4, I found a lot of features I had wanted in a car. Aluminum engine block, small but capable engine that sips fuel, and a timing chain really sold me on the car, plus it is engineered to last– important for me since I drive the wheels off my cars.

Everyone on the lot when I entered from looking at cars was very friendly in a genuine way, not a "I'm being nice to sell you stuff" way. All the sales people were still warm and helpful even when it became clear I was shopping with TJ, meaning they wouldn't get my money.

I was concerned about the higher price, but T.J. sat down with me and crunched the numbers on how we could do it. Folks, there's no "magic bullet" or "special deal" to this part of the businesss–they need to check your credit. If you have good credit, you're gonna get good financing. If you don't, it's going to cost more, and that's all about the bank. Reading and comparing the experiences I've read here, I'm afraid some of these stories might be due to some bad credit history in others, and that can't be helped when it comes to loaning money in these tough economic times.

That said, my wife and I have excellent credit, and got a super deal for what paid – best yet, we got a 2008 car with low mileage, that someone else paid the depreciation on. :) When our sales people went to the back, it was to check our credit, not to "wheel and deal". The only "deal" to be made was on the extended warranty and gap coverage, which I negotiated on and was offered at a price I couldn't refuse.

All in all, I came in to buy a used car at a certain price. The sales staff convinced me to buy a more expensive car, but at a competitive price. They could have just sold me the lower priced car, and it would be fine, but what elevated this experience was a salesman who saw beyond my fixation with X dollars a month, and found out what I really NEEDED. This is a car that will last me for a long time to come, and be a pleasure to drive.

Lastly, if this review sounds warm and glowing, it's because I was once a salesman myself, albeit in computers and small electronics. From time to time there's a customer who comes along who is obsessed by price to the exclusion of satisfying the needs they really have. I was one of these, but an experienced salesperson (T.J.) was able to help me see what I needed, not just what would work.

 
Fann
5/27/2008 6:15:34 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: 8-9

My Review of Jeremy Franklin Suzuki of Kansas City:
Not long ago I bought two vehicles from Jeremy Franklin Suzuki in Kansas City. A "like-new" Ford cargo van and a brand new Suzuki XL7.

Both vehicles were in great shape and are still running great.

They told me the prices, did not mess around, did not waste my time and sold me both vehicles at a very good price. I did alot of research before the purchase and JF Suzuki's price was the best around.

Everyone was great, the Salespeople, the Service folks , and the guy's at the front desk (Joe E. and Hector E.)....great guys!
Jeremy Franklin himself even to the time to come over to talk to me about my needs and took a personal interest in making sure I was taken care of.
They were professional, respectful and gave me a great deal!!

I am very happy with my vehicles....and the deal I got.

I would HIGHLY recommend Jeremy Franklin Suzuki!!!
 
sdcampbell2005@yahoo.com
5/30/2008 10:58:34 AM


Overall Rating: 4.6
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: T.J. Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
My experience has been pleasant with Jeremy Franklin
 
george rhodes
10/17/2009 2:47:17 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: jesse

My Review of Jeremy Franklin Suzuki of Kansas City:
my mother brought a car from here a few years ago so i thought that i would go an see.
when i walk in i was greeted with a warm and friendly welcome and wanted to see what i was looking for. i look at a couple of car but nothing i really wanted. so i few days pasted and jesse ( the great) call and ask did i find anything i said no, so he told me to come back. so later that day i when back and T.J. ( mr.#1) took me back and show me a 2005 buick century. i loved it, so jesse (the great ) took over and we finalize the deal. great job fellas, be back when my girl wants a car.

thanks

Mr.George Rhodes
 
stickchick
10/19/2009 8:58:07 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I would highly recommend Jeremy Frankin Suzuki for anyone who, like myself, has less than perfect credit. Re-establishing credit after a divorce has proven to be a difficult task as a single mother of three. However, everyone I worked with at Jeremy Franklin Suzuki was extremely helpful and did not pre-judge me based solely on my credit score. I was able to purchase a Forenza and begin my credit rebuilding. This car is just what I needed, fairly priced, fuel efficient and I have had NO problems with it whatsoever. The only thing I have had to do was take it in for routine maintenance. The Service Department is always so friendly and helpful whenever I have a question. When the time comes that I am able to upgrade my vehicle, there is no doubt in my mind that I will return to Jeremy Franklin Suzuki. I have recommended them to friends and family and they have done the same. As a female consumer, it is nice to know there is a dealership I feel comfortable working with without fear of being taken advantage of. Everyone has their "dream car" in mind, but when that does not necessarily fit into your budget the sales staff are more than willing to offer alternatives that are affordable, reliable and a good value.
CMetts
10/19/2009 7:26:51 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
When I went into Jeremy Franklin Suzuki, I was greeted by Mr.Espinosa. I told him I was looking for a Crysler 300, he showed me what he had, took one for a test drive, when we got back to the lot we went in and went over payments. Mr.Espinosa listened to what I needed and wanted and got my payments in the right range. I was very pleased with my purchase.
tmoney133
10/19/2009 7:28:43 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin, Hector and Chris

My Review of Jeremy Franklin Suzuki of Kansas City:
The reasons for my rating is that,this dealership has taken my requests personal.I didn't have to wait around to talk with anyone.I told them what I wanted and I didn't get any"would you consider something different". What I got was "if we don't have it here we can get it" and I like it when I get what I want with my money!They took the time to get me the best financal rate,they called me to keep me inform.The pricing on their cars and truck are very reasonably and affordable with the way the economy is today. I have and will go back and continue to tell friends and family!!
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mdanie1
10/19/2009 7:49:53 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
Great Place work hard on my cash for clunkers buy! No problems with the SX4 crossover! Suzuki is making breakthoughs in the auto business with good prices for good cars. The SX4 crossover is the best price for a 4 wheel drive car. I will report more when snow falls. I search the web and consumer reports before I decided on this car which all had good ratings. Top warranty,rebate or 0 fiance your choice. The place looks great and the sales service is great. While I was there I did look at the used cars which are of all makes and models and the prices look good!
Ed Trudeau
10/19/2009 7:56:19 PM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: salesman Mark

My Review of Jeremy Franklin Suzuki of Kansas City:
I went to Franklin's to buy my daughter a used car. Mark was very friendly and showed me just the car I was looking for. I had a good experience with Mark at this dealership,he did a great job. The car had a small problem that was taken care of the very next day. The service department was very friendly and did good work. EDWARD TRUDEAU
ashlia
10/19/2009 8:00:01 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin and Chris (financial)

My Review of Jeremy Franklin Suzuki of Kansas City:
They were very nice!~!~! They worked hard to get the loan through. They made sure I was happy over adn over. Jesse even drove the papers to Sedalia, MO to my dad (and even impressed my dad, that's hard work!). I would recommend them anytime. They made sure the stuff I wasn't happy with was fixed.
STEVESTEVE
10/19/2009 11:15:01 PM


Overall Rating: 4.5
Customer Service: 1 Star
Quality of Work: N/AN/A
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: HECTER & JOSUHA ESPINOZA

My Review of Jeremy Franklin Suzuki of Kansas City:
SERVICE WAS GREAT , SALESMAN WAS NOT ARM TWISTING AND DISHONEST USING TACTICS JUST TO MAKE A SALE, THEY WORKED VERY HARD TO FIND A DEAL IN THE PRICE RANGE I WANTED AND ON THE SPECIFIC VEHICLE , NOT JUST TRYING SALE ANYTHING ON THE LOT. THIS IS A HONEST NO HASSLE DEALERSHIP WHICH PUTS  100% INTO THE BEST OF THE CUSTOMERS INTEREST AND FINCIAL WELLFARE IN MAKING A MAJOR PURCHASE.
canoice1
10/20/2009 12:29:38 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Deon Willis

My Review of Jeremy Franklin Suzuki of Kansas City:
I'm give this ratting because I enjoied having my salesmen he was so nice that I took him and his wife for dinner. He is a good person I will be sending him all my friends and family to buy a auto from. The experence was very great. They have a friendly staff I fill safe that I can save some money there. I loved buying there.
 
Nicole531
10/20/2009 12:54:39 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LaMark Williams

My Review of Jeremy Franklin Suzuki of Kansas City:
I would highly recommend this dealer. We had a very pleasant experience while shopping there. We had been looking for a used car for a while and had been turned off by many dealers in the area. They were either too pushy or did not treat us with enough respect. We found none of that at Jeremy Franklin. He showed us what they had and let us make up our own minds and was very patient with us as we discussed getting the car. Overall we had a wonderfull experience.
mepelmore
10/20/2009 5:03:13 PM


Overall Rating: 4.2
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LeMark WIlliams

My Review of Jeremy Franklin Suzuki of Kansas City:
I am a person that knows what I want so I don't have to be solded on something that I am not looking for. The representative was patient as i test drive several cars, he informed me of options each car had avialable, which was a plus. Good service is lacking today, in many industries and organizations.
vampirebruce
10/21/2009 11:44:55 AM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: jesse hardin

My Review of Jeremy Franklin Suzuki of Kansas City:
i bought a 2003 chrysler pt cruiser i had a great experience. the car need a little work when i got it. the service department worked on it a few times until the problem was solved. i had a few credit issues and the sales team did a great job finding financing. i will reccomend this dealership to many friends.
KCSHIRLEY
10/21/2009 8:55:42 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: T. J. CLARK

My Review of Jeremy Franklin Suzuki of Kansas City:
JEMERY FRANKLIN DEALERSHIP IS GREAT. T.J. CLARK IS A VERY UNDERSTANDING, FRIENDLY, PATIENT, GOOD PERSON TO WORK WITH AND A GENTLEMEN. ENTIRE STAFF WAS GREAT. T.J WAS THERE WITH ME FROM THE TIME I WALKED IN TO THE END. MOST OF ALL THE CAR HAD BUMPER TO BUMPER WARRANTY. OVER ALL IT WAS A PLEASURE TO DO BUSINESS WITH JEMERY FRANKLIN DEALERSHIP. IN THE FUTURE I WILL RETURN AND ALSO WILL REFER MY FRIENDS.
Domc1979
10/21/2009 9:06:29 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Deon Willis

My Review of Jeremy Franklin Suzuki of Kansas City:
Excelent experience from the dealership as well as the salesman Deon. He helped us pick out the best vehicle for my wife and I would recommend him as well as Jeremy Franklin Suzuki to everyone. Again exceptional service from Deon and the rest of the staff. Thanks a lot guys
llinkc
10/23/2009 8:26:16 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: N/AN/A
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I could not have been more pleased with the service I recieved from Joshua. Extremely friendly, helpful and no pressure. Joshua was able to put a deal together for me for the car I wanted and the price I needed. I would not hesitate to use this dealership again or refer my friends to them.
ivory jackson
10/23/2009 12:02:24 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: jessie hardin/joshua espindsa

My Review of Jeremy Franklin Suzuki of Kansas City:
This dealer had a wide selection of car and trucks too choose from .The sale reps were great too work with, they took their time no rushing me. Very professional fincance team they worked for you .most of all they have quality vechiles I will tell my family and friends, of the stress free experince I had.
llinkc
10/23/2009 8:26:16 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: N/AN/A
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I could not have been more pleased with the service I recieved from Joshua. Extremely friendly, helpful and no pressure. Joshua was able to put a deal together for me for the car I wanted and the price I needed. I would not hesitate to use this dealership again or refer my friends to them.
ckmaster
10/24/2009 5:11:53 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
The first car I ever bought was through Jeremy Franklin. When I looked around for cars I would always look at the price and say to myself, "I wonder how much I can talk them down." or think "I need a strategy if I'm going to get the best deal." I was blown away by the concept of a dealership that doesn't negotiate on their price. They price it you buy it, or don't buy it. Not only is it not negotiable but it was the best price around and there was no hassle of wondering if they could have given it to me for less.I gave them how much I wanted to spend a month and even though I had very limited credit history and no co-signers, they found someone to work with me so I can finally start building my own credit.
lanellechase
10/25/2009 12:50:34 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Williams

My Review of Jeremy Franklin Suzuki of Kansas City:
Mark was very friendly and helpful, as were all the staff. Thanks! great great greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgrea
msridgell01a
10/26/2009 4:07:36 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Deon Willis

My Review of Jeremy Franklin Suzuki of Kansas City:
The dealer was very friendly. This dealership was great they helped me get approved for my first purchased car. They did only work on it for the one day I came in but they called me each day to help me get financed. My car was a good price for the year and miles on the car.
reggie8888
10/26/2009 4:08:57 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Deon Willis

My Review of Jeremy Franklin Suzuki of Kansas City:
My wife and I own a 1992 Suzuki. She wanted a new car. In this economy we knew that gas mileage is important. When we went to the Suzuki dealship Deon Willis was our salesman. He was very knowledgeable on the car and great with the customer. He told us what we needed to know.
jhock0
10/26/2009 6:09:24 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin

My Review of Jeremy Franklin Suzuki of Kansas City:
Great cars and very hands on sales person. He gave me a feeling that I was getting a good buy, and I have that feeling every time I get into my vehicle. I really was happy with the effort that went into getting me a financing situation that I was comfortable with. My financing deal will save me thousands over the life of the loan. The service could not be better.
 
jcottrill
10/26/2009 8:07:04 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin

My Review of Jeremy Franklin Suzuki of Kansas City:
When visiting Jeremy Franklin Suzuki I didn't know what to expect. I was looking to get rid of two cars and purchase a Mini-van and a little car. Jesse was very helpful in choosing the right vehicle and I am very happy with my purchases. I would recommend this dealership to a friend if they were looking for a place with great customer service. I would like to add that the only thing that I was a little unhappy about is that they did not completely fill up my gas tank before leaving only 1/2 tank. I think if they could do this more people would appreciate it.

Thanks,

Jeff C
Saint Joseph, MO
naitosha.penn
10/26/2009 8:20:38 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosas

My Review of Jeremy Franklin Suzuki of Kansas City:
Joshua was very courteous, professional, and friendly. He was able to answer all my questions regarding the different vehicles that I looked at. My overall experience with this dealership was very satisfying, from the sales man to the finance manager. The finance manager also went above and beyond his job duties to get me the best offer possible when it came to the price of the car and the financing. The final price that I paid for the car was well below kbb.
 
lblock
10/26/2009 8:51:37 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ

My Review of Jeremy Franklin Suzuki of Kansas City:
I would recommend this dealership because the sales team bends over backwards to assist you in finding the vehicle that you are looking for. As well as the finance team, assisting you in finding financing that fits your budget. The Service department also finds a way to have your vehicle repaired properly and in a timely fashion.
magnifico74
10/26/2009 11:04:28 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
We needed a new vehicle and chose Jeremy Franklin Suzuki for its reputation as a no stress dealership. Our salesman Josh was exeptional and answered all our questions and made our purchasing experience verycomfortable for once. I would recommend Josh to anyone who is in the market for a new vehicle.
StanET7
10/27/2009 4:43:55 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I went in looking for a car, Joshua helped me find one that was best for me. We took one for a test drive and decided that the Dodge Avenger was the car I wanted. Joshua gave me a few options and helped me pick out which was best for me. He was thourough but quick.
is2messiah
10/27/2009 5:25:25 PM


Overall Rating: 4.6
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa and Deon ?

My Review of Jeremy Franklin Suzuki of Kansas City:
My overall experience was excellent. No pressure, truthful answers, no restrictions on my test drive, just a pleasant experience. Be an educated consumer and know what you want and how much is a good price and then see this dealer.
pacwj
10/27/2009 8:27:45 PM


Overall Rating: 4.6
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: JESSE HARDIN

My Review of Jeremy Franklin Suzuki of Kansas City:
My experience at Jeremy Franklin was a really good one! As a grandmother I needed a vehicle large enough for my four grandkids and that's just what I was able to get in no time! Jesse Hardin wasted no time; he was able to "expedite" the purchase of a 2007 Dodge Caravan. With my busy schedule, that was my priority. My grandkids really like it! I appreciate the professional and friendly customer service I received.
 
pacwj
10/27/2009 9:16:25 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin

My Review of Jeremy Franklin Suzuki of Kansas City:
Yes, I would definitely recommend Jeremy Franklin to anyone! I have four grandkids and I needed a vehicle large enough for all of them; they really like it! I was impressed with how Jesse Hardin was able to "expedite" the purchase of my 2007 Caravan. I was able to get in and drive out in no time. With my hectic schedule, time was a major factor. I appreciate the professional and friendly service I received!

P. Jackson
10/26/09
yankesfan
10/27/2009 10:22:52 PM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
Never once have I left a dealership and felt completely satisfied about my purchasing decision. Knowing that Jeremy Franklin Suzuki offers a 5 day 150 mile love it or leave it policy on there certified 145 point inspected vehicles. Also after doing my own personal research, I knew the car I wanted and that they had the best price within 150 miles, I expected to get there and see the price was more or even a ton of "HIDDEN FEE"S" which there wasn't. I got the best deal in town. The whole sales team was respectful and helpful. My salesman Joshua Espinosa seemed very knowledgeable and gave me everything upfront. Also the managers Hector and Joseph were willing to answer any questions I asked and gave me no pressure. Its hard to find that at a dealership now a days. I would recommend this dealership to anyone who wants a quality vehicle at the best price to Jeremy franklin Suzuki.
mikepruitt2842
10/28/2009 7:52:08 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Deon Willis

My Review of Jeremy Franklin Suzuki of Kansas City:
Deon is a great salesman. He ahs helped several people within my family obtain a new vehicle. All the people at Jeremy Franklin were awesome. I would recommend Deon and the rest of the Jeremy Franklin family to all I know who are looking to purchase that new ride. Deon keep up the good work.

Be Blessed
mikepruitt2842
apollo 8
10/28/2009 11:46:55 AM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I went in looking for a new car without any hope. I was looked down by other dealers I had visted the past couple of weeks. I work hard but am judged by my appearance (I have some physical disabilities). When I went into Jeremy Franklin Suzuki I was greeted by a young man with a big smile on his face. He made me feel so welcomed and treated me with respect. He made me feel like I didn't have any disabilities at all.
He took extra care to make sure I was comfortable without making me feel handicap. His product knowledge was amazing and he did not pressure me in anny form as in the previous dealers. I purchased my new car that day and I will never forget how I was treated with respect and dignity. I will never forget my wonderful experience. Thanks to that wonderful young man Joshua Espinosa.
ener2003
10/28/2009 8:26:36 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: N/AN/A
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Hardin, Chris Fry

My Review of Jeremy Franklin Suzuki of Kansas City:
We made an appt with Jesse on Friday night to see a specific vehicle we saw online. That Saturday we had a few vehicles to look at and Jeremy Franklin was our first stop. We were not so impressed with the vehicle. It was fine, but we really didnt want a minivan,. We wanted the room and ability to transport people and things, but we were not impressed with the minivan. We explained what we needed and later that day when we where stuck at another dealership waiting, Jesse called to tell us about the Suzuki xl7 crossover vehicles that had in stock- he said they had the seating like a minivan but the car was more like a SUV. We went to see the vehicle and had to get it. The car was great and the price was right not to mention the miles and warranty. We knew nothing about Suzuki XL7 and didnt know anybody that had one. Jesse did a good and thorough job explaining and selling the vehicle. We made a good deal and drove the 2008 Suzuki XL7 home that night. Jesse was a very good salesman.
Thanks Jesse. We will be back when we are ready to buy another car.


We dont have the greatest credit but they were still able to get a lower interest rate and payment. Thanks to Chris.
GuitarBox
10/29/2009 4:15:26 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
Buying a used car can be a hassle for some people that do not do their own research ahead of time. i made sure I Knew what I wanted as well as what I was willing to pay. After searching auto-trader for days looking for what I wanted I came across the Nissan. It was to a surprise a little less than what I was willing to pay. I called to confirm the car was actually there and that was the price. Joshua Espinosa did a great job answering all my questions over the phone and didn't seem shady. I went to the dealership the next day and purchased the car. Process went smooth and quick just like it should. Great place to buy a vehicl
rturner
10/30/2009 2:28:25 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Josh Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I was looking for a new car that would be safe and reliable for me to take to college. I had heard nothing but good things about Jeremy Franklin's Suzuki so I thought I would take a look there. Upon arriving, I was immediately greeted but Josh Espinosa and he walked me through the dealership and really took his time going over each vehicle. I ended up purchased a used Honde Accord and he was completely right, it was the perfect car for me and suited my needs perfectly. I would most definately recommend Josh to everyone, his service was excellent!
naesbubble
10/31/2009 3:49:00 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TJ Clark

My Review of Jeremy Franklin Suzuki of Kansas City:
I came out to look for a car because our family had grown. I found this dealership and TJ Clark to be very helpful. Everyone at the dealership was friendly. TJ helped me find a car that fit my needs at a good price. I would refer anyone to visit the dealership and I did. My cousin also went a bought a car about a year later.
Shanes00
10/31/2009 3:57:49 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I went in looking for a reliable car, knew I didn't have very good credit. Joshua and I looked a few vehicles, took some for a test drive. We went over a few numbers and with very little money down and low monthly payments I was able to drive away with an 05 Ford Taurus.
ajdaslh
10/31/2009 5:25:44 PM


Overall Rating: 4.8
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: josh espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
i didnt think i would be able to get such a great deal on financing. i didnt think i could get any financing at all and when i was there i got a great deal
Outstanding Experience!! Highly Recommend!!
Rated 5.0 out of 5.0 By kansascity - Sep 2, 2010
Hector and Joshua were a joy to work with in finding and purchasing our new car. They are both true professionals and both earned my trust and respect through our experience. I spent a lot of time researching vehicles on the internet and met dozens of sales representatives at area dealerships. Hector and Joshua were by far the best that I met, and raised the bar for the all of the others!! Don't buy a new or used car without talking to Hector or Joshua. You won't be disappointed!! You will get the car you want at the best possible price, and a service experience that others simply can't match. I am a customer for life!!
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azcancer73
10/31/2009 6:33:29 PM


Overall Rating: 5
Customer Service: 1 Star
Quality of Work: 2 Star
Friendliness: 3 Star
Overall Experience: 4 Star
Price: 5 Star

 
Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Espinosa

My Review of Jeremy Franklin Suzuki of Kansas City:
I recently purchased a 2007 used Chevrolet Avalanche from Jeremy Franklin Suzuki. I worked with Joshua Espinosa when finalizing my decision to buy my vehicle. He was very honest, friendly, genuine and knowledgeable. Joshua welcomed and respected my questions and was very patient in the process. Everyone else in the dealership seemed to posess the same qualities. I've purchased many vehicles from various dealerships in my life and many times my experiences were horrible. Jeremy Franklin is definately an outstanding dealership demonstating excellent customer service! I will definatley recommend and conduct future business with Jeremy Franklin.
Great Service
Rated 5.0 out of 5.0 By wyattgene1 - Aug 31, 2010
I was referred to Jeremy Frankilin Suzuki by a friend and I dealt with Joshua. I purchased a used vehicle for my daughter and the service we received was excellent. Joshua went out his way to find the exact vehicle that we were looking for. We got a great deal and we will refer our friends and family to these guys in the future. Highly recommended!
great place to shop for a car
Rated 5.0 out of 5.0 By MuScLeBaI - Aug 8, 2010
found my car online at their website and it was competitively priced compared to elsewhere.saw the car and completed a test drive.clean car fax.i have had the car for about 6 weeks now and i must say it is excellent.thnx TJ
Worked with me
Rated 5.0 out of 5.0 By Kristi - Jun 22, 2010
We looked around at several places, and they had the lowest price in the area. When we went there, TJ worked with us to find exactly what we were looking for, and even after making the sale, he has continued to work to make the experience enjoyable. We felt no pressure, and are happy with the result.
This is a great place to purchase a car!!!...
Rated 5.0 out of 5.0 By nicoleholt3 - May 7, 2010
I recently purchased a car from Jeremy Franklin, And let me tell you this place knows what they are doing and have the greatest customer service skills I have experienced from a car dealership. I worked with Jesse, TJ, Joseph, and Hector. They all were very courteous and had me in and out in about 2 hours, I even had a trade in that they paid off!!! That was very exciting for me! The comment below me, well that person obviously doesn't know what the heck they are talking about. I would recommend ANYONE here. If I could give 10 Stars I would. Way to go Jeremy Franklin for another satisfied customer!!!! I will be returning for my future car needs. Thank you all for everything you did for my husband and I!!!
ONE OF THE BEST EXPERIANCES WE HAVE EVER...
Rated 5.0 out of 5.0 By vmvargas8822 - Mar 25, 2010
after the year my wife and i had with credit issues and bad car salesman we walked into J.F.S. and we were able to get not only great customer service but also a great payments and good vehicals with no pressure sales junk. we want to thank all of the gang at the main desk and joshua espinosa for being a great salesman that he is in getting us into the 2 vehicals.
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Oustanding Customer Service!!
Rated 5.0 out of 5.0 By Edith - Mar 24, 2010
I am a full time college student and a first time buyer. I worked with Ricky Johnson, and he was a great salesperson. Not pushy at all. He was very straightforward and he valued my time and made me feel like I was his only customer. I would definitely recommend Jeremy Franklin Suzuki and him to anyone interested in buying a car with good or bad credit!!!
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